Frequently Asked Questions
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Absolutely! We offer a free 15-minute consultation for anyone considering therapy or coaching — it's a great opportunity to ask questions and see if we're the right fit for you.
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We welcome new clients and are committed to responding to every inquiry promptly and with care.
Availability varies based on our current caseload and scheduling. The best way to find out whether we have an opening that fits your needs is to complete the contact form on our website or call us at (919) 995-8995. We will return your message within 24–48 business hours and let you know about current availability.
If we are not able to see you immediately, we will do our best to offer a waitlist option or connect you with another trusted provider who can support you in the meantime.
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Our practice primarily serves adults and older adolescents (ages 16 and up). If you are seeking support for a younger child, we recommend reaching out to us directly — we may be able to provide a referral to a clinician who specializes in child and adolescent therapy in the Raleigh area.
For teens ages 16–17, please note that parental consent is required to begin services, and we will review confidentiality guidelines with both the teen and their parent or guardian during the intake process.
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If you would like to schedule an appointment, please complete the form on the contact page to submit your inquiry for services, or call us at 919-995-8995 and leave a message; we will return your call within 24-48 business hours. Don’t hesitate to contact us by email or phone to discuss your therapeutic or coaching needs.
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Yes! We accept the following insurance providers:
Aetna
BCBS
Cigna
Medcost
NC Medicaid
TriCare
United Healthcare
Private Pay
Please note that accepting your insurance does not guarantee full coverage. We recommend contacting your insurance provider directly to verify your benefits prior to your appointment.
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The length of therapy is different for everyone. Treatment length depends on your individual needs and goals, and can range from a few weeks to several months.
During your initial appointment, your therapist will work with you to review and create a treatment plan tailored to you.
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Your first session is an initial assessment where you and your therapist will:
Review your personal history and therapeutic goals
Discuss a diagnosis, if applicable
Outline your treatment plan
Schedule your upcoming appointments
This session helps your therapist better understand your needs so they can provide the most effective care.
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In the event of inclement weather, clients with scheduled in-person sessions will receive an email notification at least 60 minutes prior to their appointment if it is changed to a virtual session.
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Finding a therapist who understands your cultural background can make a significant difference in your healing journey. Here are five ways to find culturally sensitive therapy services in Raleigh, NC:
1. Search Therapist Directories
Use platforms like Psychology Today, TherapyDen, Therapy for Black Girls, Therapy for Black Men, or Inclusive Therapists to filter providers by cultural specialization, ethnicity, and language.
2. Look for Culturally Specialized Practices
Seek out therapy practices that specifically highlight culturally sensitive or multicultural care in their services — like us! We are committed to providing inclusive, affirming care for all backgrounds.
3. Ask for Referrals
Reach out to your primary care physician, community organizations, or trusted people in your network for therapist recommendations.
4. Contact Your Insurance Provider
Ask your insurance company for a list of in-network therapists who specialize in multicultural or culturally informed care.
5. Explore Community Mental Health Resources
Organizations such as NAMI NC (National Alliance on Mental Illness) and local community health centers often connect individuals with culturally competent mental health providers in the Raleigh area.
Ready to get started? We welcome clients of all backgrounds, and we are ready to support you on your mental health journey. Contact Us to schedule your free 15-minute consultation.
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Yes! We offer Christian counseling for individuals who wish to integrate their faith into the therapeutic process. Our approach combines evidence-based therapeutic techniques with Biblical principles to support healing of the whole person — mind, body, and spirit.
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Yes — what you share in the therapy room stays in the therapy room. Confidentiality is the foundation of the therapeutic relationship, and we take it seriously.
As required by HIPAA and NC state law, there are a small number of exceptions where we are legally or ethically obligated to act — including situations involving risk of harm to yourself or others, suspected abuse or neglect of a child or vulnerable adult, or a court order. Your therapist will review these limits with you during your first session as part of the informed consent process.
If you have specific questions about your privacy, please do not hesitate to ask. You deserve to feel safe before you ever share a word.
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This is one of the most important questions you can ask — and we are glad you did.
Therapy (counseling) is a licensed, clinical service provided by a credentialed mental health professional. It is designed to assess, diagnose, and treat mental health conditions such as anxiety, depression, trauma, and grief. Therapy is often covered by insurance and operates within a regulatory framework governed by the NC Board of Licensed Clinical Mental Health Counselors.
Coaching is a non-clinical, goal-oriented service focused on personal growth, skill-building, accountability, and forward movement. It does not diagnose or treat mental health conditions and is not covered by insurance. Coaching is a great fit for individuals who are not navigating a clinical concern but want structured support to achieve personal, relational, or professional goals.
At 180 Evolution Therapy, we offer both and can help you determine which is the right fit during your free 15-minute consultation.
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The cost of care depends on the type of session you are scheduling and the clinician you are working with. We accept several major insurance plans, including Aetna, BCBS, Cigna, Medcost, NC Medicaid, Tricare, and United Healthcare. If you are paying out of pocket, private-pay rates are available — and we hold a limited number of sliding-scale spots for clients who need financial flexibility. We never want cost to be the reason you do not get support. Reach out and let us talk through your options.
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Yes! We offer both in-person and virtual sessions to meet you where you are.
In-person sessions are available at our Raleigh, NC, office at 901 Paverstone Drive, Suite B. Telehealth sessions are available to clients in North Carolina and South Carolina, where our clinicians hold an additional telehealth license.
Virtual sessions are conducted through a secure, HIPAA-compliant platform and are just as effective as in-person care. Whether you prefer the comfort of your own space or the structure of an office visit, we will work with whatever setting best supports you.
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If you have been carrying something heavy — whether that is grief, anxiety, stress, past wounds, relationship struggles, or simply a feeling that something is off — therapy may be exactly the right next step.
You do not have to be in crisis to seek support. Many people come to therapy simply because they want to understand themselves better, grow in their relationships, or find a space where they can breathe without judgment. You do not have to have it all figured out before you reach out.
If you are unsure, start with our free 15-minute consultation. There is no pressure and no commitment — just a conversation to help you determine whether therapy, coaching, or something else might be the right fit for you right now.
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The therapeutic relationship is one of the most important factors in healing, and fit matters deeply.
Our clinicians bring a unique combination of clinical expertise, cultural competency, and faith integration to their work. They specialize in supporting BIPOC individuals and communities, those navigating trauma, grief, anxiety, and relational wounds, and clients who want care that honors both their cultural identity and their faith. Our clinicians’ approach is warm, collaborative, and deeply human.
We offer a free 15-minute consultation for exactly this reason. It is your opportunity to ask questions, share what you are looking for, and get a feel for whether our approach resonates with you. If we are not the right fit, we will do our best to connect you with someone who is — because your healing matters more than our caseload.
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No — licensed clinical mental health counselors and licensed social workers do not prescribe medication. They provide talk therapy and coaching.
If medication is something you are interested in exploring alongside therapy, we are happy to coordinate with your primary care physician or provide a referral to a psychiatrist or psychiatric nurse practitioner in North Carolina or South Carolina.
Research consistently shows that a combination of therapy and medication, when appropriate, can be highly effective — and we are committed to supporting a whole-person approach to your care, whatever that looks like for you.
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Under the federal No Surprises Act, you have the right to receive a Good Faith Estimate (GFE) — a written summary of the expected cost of your care before services begin. This applies to all clients who are uninsured or who choose not to use insurance for their sessions.
A Good Faith Estimate is not a bill, and the actual cost of your care may vary based on your needs and the length of treatment. However, if your final charges exceed your GFE by $400 or more, you have the right to dispute the bill.
We believe transparency is an act of care. You can view our Good Faith Estimate information on our GFE page, or contact us directly with any questions.